Red Rose Photography Terms & Conditions

The following terms apply to all products and services supplied by Gary Adam & Red Rose Photography. All work carried out is on the understanding that the client agrees to the following terms listed. Red Rose Photography reserves the right to change any of these terms, the rates and products prices without prior notice. Current prices are always available via this website.

Confirmation of your booking
A deposit of 50% of the invoice total is required to confirm your booking. No booking will be confirmed until this payments has been received. The deposit will be deducted from the final total of the booked package. The final payment date will be arranged prior to the wedding.

Cancellations
A cancellation made more than 6 months (the equivalent of 150 days) prior to the booking date will be fully refundable. If the client wishes to cancel their booking less than 6 months (the equivalent of 150 days) prior to booking date then a charge of 50% of the deposit will be applicable. If cancellation is made one month prior to wedding date then the deposit is non refundable.

Wedding Day Exclusivity
Red Rose Photography shall be your exclusive photographer for the day of your wedding. Guests, family and friends are permitted to take photographs as long as they do not disturb, or interfere with the photographers duties and tasks.

Copyright
The copyright of the images taken during your wedding or event will remain the property of Red rose Photography unless prior arrangements are made. Copyright to share and print is given with any of our 3 main packages but terms apply. The clients agrees to not use these images for advertising purpose’s or for the purpose of generating income. Alterations to this agreement can be made by contacting to arrange special permission.

Liability
This shall be limited to a full refund of any monies paid to Red Rose Photography on the unlikely event that there is a photographic failure resulting in the lost of your images.

The photographer will provide a pleasing colour balance but cannot guarantee the exact colour matching. This is due to different factors and it is sometimes impossible to record on film the exact colours seen by the human eye but every care is taken to make sure we do so.

Wedding Payment Arrangements
A deposit to the value of 50 % of the invoice total is required to confirm the booking. The final payment date will be arranged prior to the wedding.

Turnaround & Delivery
The current turnaround time for your online gallery is 14 days. In this time frame your DVD and USB Box will be ready to proof you r photography. 4 weeks after choosing your images your album will be ready. Your album is hand made here in Scotland.

We aim to dispatch prints as soon as possible please allow 7-14 days for your images to be available online.

Your Privacy
Red Rose Photography will never share or sell any of your contact details or imagery with third party companies. We hate spam and will only contact you regarding your order or offers of interest. You can opt out of these email services at any time as per our legal requirement by law.

We never store customers credit details on file instead use the PayPal payments gateway for added security and customers peace of mind.

Complaints
Complaints can be made via writing to The New Media Workshop, Studio 1/3, 180 Mill Street, Glasgow G73 2NE or by email to support@thenewmediaworkshop.uk. Acknowledgement of your complaint will be verified and a reply will be issued within 30 days.